State Farm® Insurance Agent Joan Heintz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Monica Liang
June 30, 2025
5
out of
5
rating by Monica Liang
"Very helpful in answering all my questions!!"
We responded:
"Thank you so much, Monica! I'm glad we could help answer all your questions. I appreciate your kind words!"
John Hunnicutt
June 30, 2025
5
out of
5
rating by John Hunnicutt
"Joan and here team are great. Very honest and gave me all of my options and quotes without hassle. Highly recommend as a reliable insurance professional!"
We responded:
"Thank you, John! I'm happy to hear that you found our team honest and helpful. We always strive to provide clear options and quotes without any hassle. If you need anything else, feel free to reach out!"
Lauren
June 27, 2025
5
out of
5
rating by Lauren
"This State Farm agency is always wonderful and pleasant to work with. Harold Lawrence was very helpful and knowledgeable."
We responded:
"Thank you for your review, Lauren. I'm happy to hear that you find our office wonderful and pleasant to work with. Harold is indeed a valuable part of our team, and I'm glad he was able to assist you effectively. If you need anything else, feel free to reach out!"
David Graden
June 27, 2025
5
out of
5
rating by David Graden
"I have worked with Joan Heintz State Farm for about 7yrs now. They have always been there for me. Over the past couple years, I have coordinated with Makala. She is extremely helpful, knowledgeable and responsive. I would highly recommend this agent to anyone!"
We responded:
"Thank you so much for your kind words and continued trust over the past 7 years, David! We truly appreciate your recommendation and are always here to provide the best service possible. We're grateful to have you as part of our State Farm family!"
Jenn Christensen
June 24, 2025
5
out of
5
rating by Jenn Christensen
"Linette assisted me with transferring my insurance from another state seamlessly. She was prompt in responses to my questions and I had my temporary insurance cards the same day. What wonderful customer service. I am super happy to be a new customer of this office."
We responded:
"Thank you for your review, Jenn! I'm delighted to hear that Linette was able to assist you with your insurance transfer so efficiently. We're happy to have you as a new customer and are committed to providing you with excellent service. Let us know if there's anything else we can do for you!"
Kathy Dalton
June 23, 2025
5
out of
5
rating by Kathy Dalton
"My agent is Haven Grier and she is always responsive and kind! I had several questions recently about my policies and she answered them with no delay!"
We responded:
"Thank you for your review, Kathy! I'm happy to hear that Haven has been responsive and kind in addressing your questions. Our team is dedicated to providing excellent service, and it's great to know Haven is delivering on that promise. If you have any more questions or need assistance, feel free to reach out anytime!"
Nettie W
June 23, 2025
5
out of
5
rating by Nettie W
"Haven is knowledgeable and helpful. Everyone has my best interest in mind ."
We responded:
"Hi Nettie! Thank you for the amazing review. Haven is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Kelley Canavan
June 23, 2025
5
out of
5
rating by Kelley Canavan
"Joan Heintz and her team are always so helpful! They’re always able to answer my insurance questions."
We responded:
"Kelley, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Madison Reid
June 22, 2025
5
out of
5
rating by Madison Reid
"Love this office! I highly recommend! Makala is so great to work with, go see her!"
We responded:
"Thank you, Madison! I'm so happy to hear that you love our office and had a great experience with Makala. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Emily Katherine Johnson
June 20, 2025
5
out of
5
rating by Emily Katherine Johnson
"Haven is the best to work with! She is always very educated with the best coverage for me and my family! I highly recommend working with Joan’s office and ask for Haven!"
We responded:
"Emily Katherine, thank you for your wonderful feedback! I'm happy to hear that Haven has been able to provide you and your family with the best coverage. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Shante Williams
June 19, 2025
5
out of
5
rating by Shante Williams
"Thank you Lynnette for your assistance and wonderful customer service this week."
We responded:
"Thank you, Shante! I'm happy to hear that Lynnette provided you with excellent service. Our team is dedicated to offering the best support possible. Let us know if there's anything else we can assist you with!"
Diane Lynch
June 14, 2025
5
out of
5
rating by Diane Lynch
"I appreciate all of their help! The staff is super polite and helpful!"
We responded:
"Thank you, Diane! I'm happy to hear that our staff's politeness and helpfulness made a positive impact on your experience. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Hugh Sanders
December 20, 2024
5
out of
5
rating by Hugh Sanders
"I've been with State Farm/Joan Heintz for almost 20 Years! If you're looking for a great company and great people Joan Heintz State Farm is a good place to look at. Lynnette is awesome and great to have a conversation with!"
We responded:
"Thank you, Hugh, for your wonderful feedback! We're so happy to have had you with us for nearly 20 years. It's fantastic to know that Lynnette has made a positive impact on your experience. If you ever need anything or have questions, feel free to reach out. We're here to help!"
Jason Saliba
November 15, 2024
5
out of
5
rating by Jason Saliba
"Had a pretty insightful and delightful experience today while on the phone with Shawn. He’s pretty knowledgeable about claims and the in depth process of them every version of insurance they offer. 10/10 ☺️"
We responded:
"Jason, thank you for sharing your experience! I'm glad Shawn could provide you with such insightful and knowledgeable assistance regarding claims and our various insurance options. We appreciate your kind words and are always here to help with any future needs. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
No Nonsense
October 26, 2024
1
out of
5
rating by No Nonsense
"HIGHLY DISAPPOINTED in this company who decided not to renew my policy after two small claims. Never paid late or argued about any increases. Their comment was maybe we can use another State Farm. This tells me YOU chose not to continue to have us on your policy. I thought you were a good company…a different company….I see now we had it all wrong. 0/10….highly do NOT recommend!"
We responded:
"We’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Shannon Cohen
September 19, 2024
5
out of
5
rating by Shannon Cohen
"I've been dealing with Joan Heintz & Family for over 6 Years and have no intention on going anywhere. They're always taking care of me and my Family with any problems with Life and Auto Insurance. I've never had a complaint."
We responded:
"Shannon, thank you for your wonderful review and for being with us for over six years! I'm happy to know that our team has consistently taken care of you and your family with your Life and Auto Insurance needs. Your satisfaction means a lot to us. If you ever need anything, we're always here to help. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
All scoropada
September 14, 2024
5
out of
5
rating by All scoropada
"Daniela was a huge help in explaining the coverages and help me get insurance on our cars! I Recommend her at State Farm."
We responded:
"Thank you for your wonderful review! I'm glad Daniela could assist you in understanding your coverages and getting insurance for your autos. We appreciate your recommendation and are always here to help with any future needs. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Genadii Shcoropada
September 14, 2024
5
out of
5
rating by Genadii Shcoropada
"Got insurance with State Farm and Daniela was amazing to work with! Was able to help me get insurance. Speaks Russian and that was very helpful for me."
We responded:
"Genadii, I'm glad to hear that Daniela was able to assist you effectively and that her ability to speak Russian made the process easier for you. We appreciate your positive feedback and are grateful to have Daniela on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Alex Grecu
September 14, 2024
5
out of
5
rating by Alex Grecu
"Moved to State Farm from another insurance agency and fully satisfied. Daniela Is great and amazing hard worker . She is an honest and decent worker. She is always ready to help and does everything with care so that the clients are satisfied. Thank you so much for."
We responded:
"Thank you, Alex, for sharing your positive experience with us! I'm glad to hear that you are fully satisfied with our services and that Daniela has been such a great help. Her dedication and honesty are truly valued, and it's wonderful to know she has made a positive impact on your experience. We appreciate your trust in our agency and are here for any future needs you may have. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Anna Grecu
September 14, 2024
5
out of
5
rating by Anna Grecu
"Daniela was great to work with! Very knowledgeable and was able to explain what coverage would best fit my needs. Great to work with!"
We responded:
"Anna, thank you for your wonderful review! I'm glad to hear that Daniela was able to assist you effectively and provide the coverage that best fits your needs. We appreciate your kind words and are happy to have her as part of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Dima G
September 14, 2024
5
out of
5
rating by Dima G
"Lynnette was very helpful in assisting me with all my questions! In general the office team is great and very professional. Never had a bad experience."
We responded:
"Thank you, Dima! I'm glad Lynnette was able to assist you with your questions. Our team strives to provide professional and helpful service, and it's satisfying to know you've had consistently positive experiences with us. If you need any further assistance, we're always here to help. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
DI12 12
September 13, 2024
5
out of
5
rating by DI12 12
"Daniela is great to work with. Always goes above and beyond. A+"
We responded:
"Hi, Daniela is indeed a fantastic part of our team. I'm happy to hear she consistently goes above and beyond for you. Your positive feedback means a lot to us. If you ever need further assistance, we're here to help! - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Natalia
September 13, 2024
5
out of
5
rating by Natalia
"Amazing customer service. Daniela was very helpful and polite. She went above and beyond to help me get good coverage on cars and health insurance. Would recommend her to other people."
We responded:
"Thank you, Natalia, for your wonderful review! I'm glad to hear that Daniela provided you with such helpful and polite service. It's great that she could assist you in securing good coverage for both your autos and health insurance. We appreciate your recommendation and are always here to help with any future needs. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Georgia Pryor
September 13, 2024
5
out of
5
rating by Georgia Pryor
"I will never switch insurance companies from State Farm! Haven is always so helpful when I have questions about my auto and homeowners policies, and she also super knowledgeable about life insurance as well. Super pleased."
We responded:
"Georgia, thank you for your wonderful review! I'm glad to hear that Haven has been so helpful with your auto, homeowners, and life insurance questions. It's great to know you're satisfied with our service. If you ever need further assistance, don't hesitate to reach out. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
KSENIIA Sopova
May 13, 2024
5
out of
5
rating by KSENIIA Sopova
"Daniela was great to work with !! Helped us get our insurance! Was easy to communicate. Speaks Russian. 😊"
We responded:
"Thank you for the review! Daniela is a great asset to our team, and we're glad she provided exceptional service in helping you with your insurance needs."