State Farm® Insurance Agent Joan Heintz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Saliba
November 15, 2024
5
out of
5
rating by Jason Saliba
"Had a pretty insightful and delightful experience today while on the phone with Shawn. He’s pretty knowledgeable about claims and the in depth process of them every version of insurance they offer. 10/10 ☺️"
We responded:
"Jason, thank you for sharing your experience! I'm glad Shawn could provide you with such insightful and knowledgeable assistance regarding claims and our various insurance options. We appreciate your kind words and are always here to help with any future needs. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
No Nonsense
October 26, 2024
1
out of
5
rating by No Nonsense
"HIGHLY DISAPPOINTED in this company who decided not to renew my policy after two small claims. Never paid late or argued about any increases. Their comment was maybe we can use another State Farm. This tells me YOU chose not to continue to have us on your policy. I thought you were a good company…a different company….I see now we had it all wrong. 0/10….highly do NOT recommend!"
We responded:
"We’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Shannon Cohen
September 19, 2024
5
out of
5
rating by Shannon Cohen
"I've been dealing with Joan Heintz & Family for over 6 Years and have no intention on going anywhere. They're always taking care of me and my Family with any problems with Life and Auto Insurance. I've never had a complaint."
We responded:
"Shannon, thank you for your wonderful review and for being with us for over six years! I'm happy to know that our team has consistently taken care of you and your family with your Life and Auto Insurance needs. Your satisfaction means a lot to us. If you ever need anything, we're always here to help. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
All scoropada
September 14, 2024
5
out of
5
rating by All scoropada
"Daniela was a huge help in explaining the coverages and help me get insurance on our cars! I Recommend her at State Farm."
We responded:
"Thank you for your wonderful review! I'm glad Daniela could assist you in understanding your coverages and getting insurance for your autos. We appreciate your recommendation and are always here to help with any future needs. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Genadii Shcoropada
September 14, 2024
5
out of
5
rating by Genadii Shcoropada
"Got insurance with State Farm and Daniela was amazing to work with! Was able to help me get insurance. Speaks Russian and that was very helpful for me."
We responded:
"Genadii, I'm glad to hear that Daniela was able to assist you effectively and that her ability to speak Russian made the process easier for you. We appreciate your positive feedback and are grateful to have Daniela on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Alex Grecu
September 14, 2024
5
out of
5
rating by Alex Grecu
"Moved to State Farm from another insurance agency and fully satisfied. Daniela Is great and amazing hard worker . She is an honest and decent worker. She is always ready to help and does everything with care so that the clients are satisfied. Thank you so much for."
We responded:
"Thank you, Alex, for sharing your positive experience with us! I'm glad to hear that you are fully satisfied with our services and that Daniela has been such a great help. Her dedication and honesty are truly valued, and it's wonderful to know she has made a positive impact on your experience. We appreciate your trust in our agency and are here for any future needs you may have. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Anna Grecu
September 14, 2024
5
out of
5
rating by Anna Grecu
"Daniela was great to work with! Very knowledgeable and was able to explain what coverage would best fit my needs. Great to work with!"
We responded:
"Anna, thank you for your wonderful review! I'm glad to hear that Daniela was able to assist you effectively and provide the coverage that best fits your needs. We appreciate your kind words and are happy to have her as part of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Dima G
September 14, 2024
5
out of
5
rating by Dima G
"Lynnette was very helpful in assisting me with all my questions! In general the office team is great and very professional. Never had a bad experience."
We responded:
"Thank you, Dima! I'm glad Lynnette was able to assist you with your questions. Our team strives to provide professional and helpful service, and it's satisfying to know you've had consistently positive experiences with us. If you need any further assistance, we're always here to help. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
DI12 12
September 13, 2024
5
out of
5
rating by DI12 12
"Daniela is great to work with. Always goes above and beyond. A+"
We responded:
"Hi, Daniela is indeed a fantastic part of our team. I'm happy to hear she consistently goes above and beyond for you. Your positive feedback means a lot to us. If you ever need further assistance, we're here to help! - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Natalia
September 13, 2024
5
out of
5
rating by Natalia
"Amazing customer service. Daniela was very helpful and polite. She went above and beyond to help me get good coverage on cars and health insurance. Would recommend her to other people."
We responded:
"Thank you, Natalia, for your wonderful review! I'm glad to hear that Daniela provided you with such helpful and polite service. It's great that she could assist you in securing good coverage for both your autos and health insurance. We appreciate your recommendation and are always here to help with any future needs. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Georgia Pryor
September 13, 2024
5
out of
5
rating by Georgia Pryor
"I will never switch insurance companies from State Farm! Haven is always so helpful when I have questions about my auto and homeowners policies, and she also super knowledgeable about life insurance as well. Super pleased."
We responded:
"Georgia, thank you for your wonderful review! I'm glad to hear that Haven has been so helpful with your auto, homeowners, and life insurance questions. It's great to know you're satisfied with our service. If you ever need further assistance, don't hesitate to reach out. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
KSENIIA Sopova
May 13, 2024
5
out of
5
rating by KSENIIA Sopova
"Daniela was great to work with !! Helped us get our insurance! Was easy to communicate. Speaks Russian. 😊"
We responded:
"Thank you for the review! Daniela is a great asset to our team, and we're glad she provided exceptional service in helping you with your insurance needs."
Fenil Patel
May 8, 2024
5
out of
5
rating by Fenil Patel
"Daniela griciuc Thank you so much 😊 you help me out"
We responded:
"Fenil, thank you so much for your 5-star rating and kind words! I'm thrilled to hear that Daniela was able to help you out. We're pleased to have provided you with excellent service and look forward to assisting you with your insurance needs in the future! - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Rachel Ramsey
April 25, 2024
5
out of
5
rating by Rachel Ramsey
"I previously had insurance with State Farm. Would like to get insurance with them again.Great company and friendly staff..."
We responded:
"Rachel, it makes us happy to know that we were able to help you with your insurance needs. Contact us anytime if you ever need anything. - Joan Heintz - State Farm Insurance Agent"
J Brown
March 20, 2024
5
out of
5
rating by J Brown
"Stopped by this office a few times over the past month while shopping for a new insurance provider. The office team was very polite and helpful in providing me with the information I needed. On my most recent visit, Daniela did a fantastic job in assisting me in finalizing all my policies and getting my coverage started. She assisted me in ensuring the coverage matched my risk level and needs. Such a pleasant person; can hardly wait for the next opportunity to stop by and work with her again."
We responded:
"Wow, thank you for the glowing review, J Brown! We are delighted to hear that Daniela provided you with exceptional service and tailored coverage to meet your needs. We appreciate your kind words and look forward to assisting you with all your insurance needs in the future. - Joan Heintz - State Farm Insurance Agent, Moore, SC"
Jessica Williams
March 7, 2024
5
out of
5
rating by Jessica Williams
"Lynette was great! She explained everything and got me what I needed super fast!"
We responded:
"Hi Jessica, thank you for sharing your positive experience with Lynette! We are thrilled to hear that she provided you with great service and met your needs quickly. Lynette takes pride in her amazing communication skills and professionalism. We appreciate your kind words and look forward to assisting you in the future. Joan Heintz - State Farm Insurance Agent, Moore, SC"
Ryan Mason
March 4, 2024
5
out of
5
rating by Ryan Mason
"Daniela is always so helpful and courteous. She always has a smile on her face and it is infectious. Every visit is enjoyable and painless."
We responded:
"Thank you, Ryan! We are fortunate to have hard-working team members, like Daniela, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Mahmudur Rahman
February 26, 2024
1
out of
5
rating by Mahmudur Rahman
"I emailed Joan Heintz on January 30th to have my renter's insurance policy cancelled. I never received an email back, and sure enough, on February 18th, my account was charged the monthly fee. I've never received communication about it, and once I called State Farm customer service, I was told by the rep "the underwriters are backed up and busy, and that's why you were charged, but your account is slated to be cancelled." I should have never went with State Farm and now this experience further validates my reason for never considering State Farm again. Thanks Joan."
Karis Ramantanin
February 23, 2024
5
out of
5
rating by Karis Ramantanin
"Great experience with Lynette today!!"
We responded:
"Karis, thank you! We appreciate you taking the time to leave a shout out for Lynnette. Please don't hesitate to reach out if you need anything."
Laurel Bishop
February 20, 2024
5
out of
5
rating by Laurel Bishop
"Excellent service from Lynette and follow up. Easy agency to work with at all times."
We responded:
"Laurel, thank you for the shoutout for Lynette! Our office loves being your good neighbor."
Wendy Jeffries
February 15, 2024
5
out of
5
rating by Wendy Jeffries
"Lynette Williams went the extra mile to help me with an error on my part! Thank you, Lynette!!"
We responded:
"Wendy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lynnette cares a lot about our customers."
Hobby Hobbit
February 15, 2024
5
out of
5
rating by Hobby Hobbit
"Lynnette, in this office, has been helping me find the best insurance for my kids. She has been super helpful and has explained so many things that I didn't know, to help me make informed decisions."
We responded:
"Thank you for the positive review. Lynnette is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs."
Jacob Harrison
February 13, 2024
5
out of
5
rating by Jacob Harrison
"Amazing customer service very quick to help"
We responded:
"Thank you for the positive review, Jacob. We appreciate you!"
Latrice Campbell
February 13, 2024
5
out of
5
rating by Latrice Campbell
"Everyone is very welcoming and has been very helpful throughout these many many years. My family has vehicle and life insurance with them!"
We responded:
"Your 5-star rating means the world to us, Latrice! We're delighted that our team could assist you effectively."
Vickie Neumann
January 30, 2024
5
out of
5
rating by Vickie Neumann
"I always receive quick and friendly service at Joan’s office!"
We responded:
"We are grateful for the amazing review, Vickie! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm Family!"